A normal feature of a Click4Operator Mambo CMS implementation is the basic training. We offer full support for one month after your training, in order to reinforce learning, and to develop user confidence and skills. Following this initial period, we offer a range of options to meet the varying support requirements of different business users. Our off the shelf packages are;
The level of support a business requires depends on a number of factors, including size of company, levels of functionality (e.g., if the site has a document library or a high level of user interactivity), and the frequency of editing the site requires. The types of request we deal with range from simple optimisation of images, and reminders on how to create menu links or manage modules, to creating banner adverts, researching and implementing additional functionality, conducting additional training and writing content.
Support and assistance need not be expensive or complicated. Instead of paying an hourly fee for any work, you just need to buy a number of hours support at a reduced rate and we will guarantee to respond to your requests within a fixed period of time. Costs range from $90/quarter (a saving of $90 per year) to $310/quarter (a saving of $140 per year).
In addition to the support we offer, you'll also get access to a regular newsletter written by experts who know the web inside out - you'll get tips and tricks on how to use your CMS and on creating exciting and relevant content; reviews of different components and modules; and in-depth information about the wide range of web-based software we offer.
Call +91 9845165512 or email
today to find out more about Click4Operator.com Support Packages - and see how we can help you tap into our expertise, and get more from the web.
Basic Support is designed to meet the ad-hoc support needs of individuals and small businesses. It is an affordable option designed to meet your support needs when you are developing or deploying simple solutions.
We differentiate our Support Packages by the number of hours and the response times available - not by the type of services offered.
All Click4Operator Support packages offer assistance in the following areas:
General edits (add/remove text and images), link verification
Layout manipulation (text/image changes)
Image editing and upload (incl. modifications to provided graphics and/or photos)
Alterations to page layout
Proof reading and/or editing prepared copy
General/Administration troubleshooting (e.g., site down)
Document management (i.e., for Downloads section – e.g., file conversion to pdf)
User management troubleshooting
Answers to “How do I?” type questions
Review and insight of code, functions, usability, performance, configuration
Upgrades
Additional functionality (non-customised)
Click4Operator Newsletter written by the Click4Operator experts. With updates and reviews of components, modules, and upgrades; tips, tricks and quick reference material; and information on other Open Source products to help your business use the web more effectively.
Overview of the Basic Support Package: $360.00 per calendar year
Number of Hours: 10 hours
Number of People Assigned: 1
Email Access: Yes
Min time to first response: 1 Business Day
Max time to first response: 4 Business Days
Valid Period: 1 Calendar Year (renewable)
Call +91 9845165512 or email
today to find out more about Click4Operator.com Basic Support Packages
The Click4Operator Standard Support package is designed to meet the needs of customers who require a higher allocation of support hours, and a faster response time.
We differentiate our Support Packages by the number of hours and the response times available - not by the type of services offered.
All Click4Operator Support packages offer assistance in the following areas:
General edits (add/remove text and images), link verification
Layout manipulation (text/image changes)
Image editing and upload (incl. modifications to provided graphics and/or photos)
Alterations to page layout
Proof reading and/or editing prepared copy
General/Administration troubleshooting (e.g., site down)
Document management (i.e., for Downloads section – e.g., file conversion to pdf)
User management troubleshooting
Answers to “How do I?” type questions
Review and insight of code, functions, usability, performance, configuration
Upgrades
Additional functionality (non-customised)
Click4Operator Newsletter written by the Click4Operator experts. With updates and reviews of components, modules, and upgrades; tips, tricks and quick reference material; and information on other Open Source products to help your business use the web more effectively.
Overview of the Standard Support Package: $765.00 per calendar year
Number of Hours: 20 hours
Number of People Assigned: 1
Email Access: Yes
Min time to first response: 1 Business Day
Max time to first response: 2 Business Days
Valid Period: 1 Calendar Year (renewable)
Call +91 9845165512 or email
today to find out more about Click4Operator.com Standard Support Packages
Click4Operator’s Premier package is extremely cost-effective. It provides a high allocation of support hours, and faster response times to support your mission-critical web tools.
We differentiate our Support Packages by the number of hours and the response times available - not by the type of services offered.
All Click4Operator Support packages offer assistance in the following areas:
General edits (add/remove text and images), link verification
Layout manipulation (text/image changes)
Image editing and upload (incl. modifications to provided graphics and/or photos)
Alterations to page layout
Proof reading and/or editing prepared copy
General/Administration troubleshooting (e.g., site down)
Document management (i.e., for Downloads section – e.g., file conversion to pdf)
User management troubleshooting
Answers to “How do I?” type questions
Review and insight of code, functions, usability, performance, configuration
Upgrades
Additional functionality (non-customised)
Click4Operator Newsletter written by the Click4Operator experts. With updates and reviews of components, modules, and upgrades; tips, tricks and quick reference material; and information on other Open Source products to help your business use the web more effectively.
Overview of the Premier Support Package: $1,250.00 per calendar year
Number of Hours: 40
Number of people assigned: 2
Email Access: Yes
Min time to first response: 4 Hours
Max time to first response: 1 Business Day
Valid Period: 1 Calendar Year (renewable)
Call +91 9845165512 or email
today to find out more about Click4Operator.com Premier Support Packages
Mambo is Free Software released under the GNU/GPL License.
Support Packages
